NYC: ABOVE & BEYOND

In 2019, NYC & Company partnered with the Empire State Building to launch a new interactive exhibit on the 80th floor of the iconic skyscraper, where touch-screen kiosks invite visitors to browse and save inspiration from NYCgo.com. In addition to branding the experience NYC: Above & Beyond, I played an integral role in developing the user journey and wrote the copy for the screens. After sharing their trip length and interests, users can browse recommended experiences, choose those that interest them, and generate a list of favorites.


Experience In Situ

UI Design: Miguel M.

User Flow

UI Design: Miguel M.

Screen 1: Welcome

Screen 1: Welcome

Screen 4: Interests Selection

Screen 4: Interests Selection

Screen 6: Favorites List + Saving Selection

Screen 6: Favorites List + Saving Selection

Screen 7c: No Save Option

Screen 7c: No Save Option

Screen 8b: Opt-In with No Days Left - Step 1

Screen 8b: Opt-In with No Days Left - Step 1

Screen 9b: NYC & Company Policy for Email Opt-In

Screen 9b: NYC & Company Policy for Email Opt-In

Screen 2: Language Selection

Screen 2: Language Selection

Screen 4.1: Loading

Screen 4.1: Loading

Screen 7a: Email Option

Screen 7a: Email Option

Screen 8a: Opt-In with Days Left - Step 1

Screen 8a: Opt-In with Days Left - Step 1

Screen 8b: Opt-In with No Days Left - Step 2

Screen 8b: Opt-In with No Days Left - Step 2

Screen 10: Email Sent Confirmation

Screen 10: Email Sent Confirmation

Screen 3: Trip Length Selection

Screen 3: Trip Length Selection

Screen 5: Recommended Item (repeated several times with new content)

Screen 5: Recommended Item (repeated several times with new content)

Screen 7b: QR Code Option

Screen 7b: QR Code Option

Screen 8a: Opt-In with Days Left - Step 2

Screen 8a: Opt-In with Days Left - Step 2

Screen 9a: ESB Policy for Email Opt-In

Screen 9a: ESB Policy for Email Opt-In

Screen 11: Time Out

Screen 11: Time Out